We have designed a considerate cancellation policy to give our clients the highest quality and customer service. We plan each project by detachment work into milestones.
Every project starts with a thorough investigation, analysis, and the production of a scope of work document. This is done to ensure that everyone is fully aware of the work that has to be done and to reduce the chance of project cancellations, reversals, or conflicts.
Since each milestone and module must be completed, a refund is impossible for work already completed. The customer retains ownership of all finished work if a project is canceled amicably and any payments made for additional work become void. No previous payment or deposit would be refunded.
No payment will be refunded once the client approves, like backlink, website Design, UI/UX design, and we move into the project’s development phase. During the middle of a milestone phase, projects are not eligible for partial refunds.
For services our marketing team has provided on special occasions, cancellations are not accepted. These deals have a time limit and can’t be canceled.